Faces of Digital Health

• AI replacing radiologists: Was the prediction right, just the timeline wrong? John Nosta, Shafi Ahmed

  In this thought-provoking conversation, surgeon Shafi Ahmed and digital health futurist John Nosta revisit Geoffrey Hinton’s bold 2016 prediction that radiologists would soon be replaced by AI. 🔍 Topics covered: Why AI hasn’t replaced radiologists yet—and what’s holding it back The role of large language models in diagnostics and clinical practice The debate over accuracy, intuition, and the “art” of medicine Accountability and liability when AI makes mistakes in healthcare The deeper question: is AI truly intelligent, or does it think in a way fundamentally different from humans? 💡 Shafi and John don’t always agree—but together they explore the future of medicine, the limits of technology, and the ethical, clinical, and philosophical challenges that will define healthcare in the AI era. 02:02 Introduction and Debate Overview 02:17 AI in Radiology: Predictions vs. Reality 04:00 Challenges in AI Implementation 06:32 Generative AI in Clinical Practice 08:50 Ethical and Regulatory Concerns 10:19 Philosophical Perspectives on AI 16:39 Accountability in AI-Driven Healthcare 19:57 AI's Cognitive Differences and Impact on Healthcare 21:30 Conclusion and Final Thoughts www.facesofdigitalhealth.com Newsletter: https://fodh.substack.com/

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• How India is Building the World’s Largest Digital Health Ecosystem for 1.5 billion people?

  India’s journey in digital health began just over a decade ago, yet it has quickly grown into one of the most ambitious transformations worldwide. It started in 2012 with maternal and child health programs, expanded to cover non-communicable diseases, and gained momentum with the launch of the Ayushman Bharat Digital Mission (ABDM) in 2020. At the heart of ABDM is the ABHA ID—a unique 14-digit health identifier for every citizen. Combined with registries for facilities and professionals, and a consent-based health information exchange, India has laid the groundwork for a truly interoperable system. So far, over 800 million ABHA IDs have been created. Yet, only around 20% of facilities and professionals are onboarded, with adoption challenges in the private sector. Ritesh Aeron is a distinguished digital health expert and program management specialist with a strong track record of driving large-scale health systems transformation through digital innovation. He currently serves as a Director at the Equitable Global Healthcare Foundation (EGHF), a role he has held since April 2025. In this discussion he explains: What is the current state of healthcare digitalization in India? How did India’s digital health journey start and evolve? What is the Ayushman Bharat Digital Mission (ABDM) and how does it work? What is the ABHA ID and why is it important? How does interoperability and consent-based data exchange function? How many people and facilities are onboarded so far? What challenges remain in adoption and regulation? How is data being used for population health and surveillance? What role does AI and innovation play in care delivery? How open is the Indian market for global providers? How is AI affecting both healthcare delivery and the software workforce?

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• From Burnout to Balance: How EHR Culture and AI Are Reshaping Clinician Experience (Coray Tate,KLAS)

  Healthcare technology has long promised efficiency, but for many clinicians, the reality has been different: burnout, frustration, and time stolen from patient care. In this episode of Faces of Digital Health, Tjasa Zajc spoke with Coray Tate, VP of Clinical Research at KLAS Research, about what the data actually reveals about burnout, electronic health records (EHRs), and the role of new technologies like ambient speech and AI. Key takeaways: Culture matters more than technology choice. The Arch Collaborative found that execution and organizational support around EHRs matter more than the specific vendor. Burnout isn’t primarily caused by EHRs. Instead, clinicians report that feeling unheard and disconnected from leadership drives dissatisfaction. The Middle East stands out. Collaboration-focused cultures there show significantly lower burnout rates than the U.S. or Europe. Ambient speech is delivering results. Across ~25 health systems, burnout rates dropped by 12% after adopting ambient documentation tools. AI will redefine expectations. We are at the cusp of moving from “taskmaster” EHRs to supportive assistants that reduce cognitive load and help clinicians reclaim personal time. The future of healthcare technology isn’t just about smarter systems — it’s about listening, collaborating, and ensuring that innovations help clinicians live better lives inside and outside the hospital. www.facesofdigitalhealth.com Newsletter: https://fodh.substack.com/ Youtube: https://www.youtube.com/watch?v=EZAhDhrNZu0

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• Scaling Health in India: Digital Systems, AI, and Human-Centric Care (Sabine Kapasi)

  In this episode of Faces of Digital Health, host Tjasa Zajc speaks with Dr. Sabine Kapasi, a physician, UN strategist, and founder of a Enira Consulting focused on bridging policy, tech, and clinical practice. The discussion explores the evolving landscape of healthcare in India, touching on digital transformation, rural access challenges, innovative diagnostics, and the role of AI. India’s large population, digital payment infrastructure, and widespread smartphone adoption are unique assets in transforming care delivery. However, gaps in infrastructure, rural clinician availability, and systemic fragmentation remain hurdles. Dr. Sabine emphasizes the importance of human-centered care, especially in the context of AI adoption. Topics covered: Current Public Health Challenges in India Rise in infectious diseases during monsoon Double burden of NCDs and communicable diseases Vaccination Success Polio eradication and near-universal childhood vaccination Demographics & Governance Young population Strong centralized governance aiding digital health Digital Infrastructure UPI adoption Smartphone saturation in rural and urban areas Healthcare Delivery Landscape High access to medications but low access to diagnostics Urban-rural doctor imbalance Role of frontline workers Role of Technology AI in CDSS Mobile diagnostic kits Digital ID (ABHA) and EHR integration Telemedicine and eSanjeevani platform Barriers to Digitization Over 10,000 HIS vendors Lack of mandated digital infrastructure Provider reluctance due to tax implications and informal payments Innovation in Diagnostics Liquid biopsy alternatives for early cancer detection Scalable, low-cost rapid tests suited for Indian climate The Human Element Importance of human touch in healthcare Health as a community-driven concept Future Opportunities GenAI in clinical training and diagnostics Insurance as a digital health accelerator Localization of clinical trials and precision medicine

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• Navigating the Future of AI in Pharma: AI agents will need limitations

  AI has revolutionized drug discovery by enabling scientists to process vast amounts of historical data, thus accelerating the identification of disease targets and molecule development. AI helps avoid past mistakes and improves the quality of research, making it an indispensable tool in the lab. MSD's approach to AI involves a blend of internal talent and strategic partnerships. By combining computational and web science expertise, MSD ensures that both technological and scientific endpoints are effectively addressed, says Matt Studney, SVP of Research Labs at MSD. Topics addressed: Internal vs. External AI Development at MSD Global Data Management Challenges Generative AI's Impact on Drug Discovery Confidential AI Systems and Documentation Challenges in AI Integration Workforce Upskilling and Cultural Change Future Breakthroughs and Concerns Synthetic Data and Drug Repurposing www.facesofdigitalhealth.com Newsletter: https://fodh.substack.com/ Youtube: https://youtu.be/pgCz-tgHaL0

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