Building Support Structures • Flavia Circiumaru & Hannes Lowette
This interview was recorded for GOTO Unscripted.https://gotopia.techRead the full transcription of this interview here:https://gotopia.tech/articles/386Flavia Circiumaru - Software Engineer at FundAppsHannes Lowette - Principal Consultant at Axxes, Monolith Advocate, Speaker & Whiskey LoverRESOURCESFlaviahttps://x.com/FlavsFAhttps://github.com/flaviacirciumaruhttps://www.linkedin.com/in/flavia-circiumaruHanneshttps://bsky.app/profile/hanneslowette.nethttps://twitter.com/hannes_lowettehttps://github.com/Belenarhttps://linkedin.com/in/hanneslowetteDESCRIPTIONWhen FundApps exploded from 20 to 50+ engineers in just one year, their old "everyone does support" model crumbled spectacularly. Software engineer Flavia Circiumaru and host Hannes Lowette dive deep into how this London-based regulatory compliance company transformed from a support-free-for-all to a streamlined powerhouse.Flavia Circiumaru reveals the behind-the-scenes story of building a three-desk support system that turned their support team into the ultimate connector, bridging customers, developers, and business teams like never before. From battling context-switching nightmares to creating communication magic, Flavia and Hannes explore actionable insights on scaling support without losing your sanity.The twist? Their ultimate goal is to make support so seamless that dedicated teams won't even be needed. Talk about engineering your way out of a job!RECOMMENDED BOOKSJacqui Read • Communication Patterns • https://amzn.to/3E37lvvSaleem Siddiqui • Learning Test-Driven Development • https://amzn.to/35OMb3nBen Goldacre • Bad Science • https://amzn.to/4lqNLKNBen Goldacre • Bad Pharma • https://amzn.to/3G15Mz7Jeet Pattanaik • Ethics in AI • https://amzn.to/4jXyQXwInspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
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Elm & Open Source: What's Next? • Evan Czaplicki & Kris Jenkins
This interview was recorded at GOTO Copenhagen 2024.https://gotocph.comEvan Czaplicki - Creator and developer of ElmKris Jenkins - Developer Advocate, Software Developer, Podcast Host, Conference Speaker & GeekRESOURCESEvanhttps://twitter.com/evanczhttps://github.com/evanczKrishttps://twitter.com/krisajenkinshttps://www.linkedin.com/in/krisjenkinshttps://github.com/krisajenkinshttp://blog.jenkster.comRead the full abstract here:https://gotocph.com/2024/sessions/3528RECOMMENDED BOOKSRichard Feldman • Elm in Action • https://amzn.to/387kujIJeremy Fairbank • Programming Elm • https://amzn.to/2WhZCE8Wolfgang Loder • Web Applications with Elm • https://amzn.to/3jblQ3qCristian Salcescu • Functional Programming in JavaScript • https://amzn.to/3y75jBSInspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
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Platform Engineering: From Theory to Practice • Liz Fong-Jones & Lesley Cordero
This interview was recorded for GOTO Unscripted.http://gotopia.techRead the full transcription of this interview here:https://gotopia.tech/articles/384Liz Fong-Jones - Field CTO at Honeycomb.ioLesley Cordero - Staff Software Engineer, Tech Lead at The New York TimesRESOURCESLizhttps://bsky.app/profile/lizthegrey.comhttps://github.com/lizthegreyhttps://linkedin.com/in/efonghttps://www.lizthegrey.comLesleyhttps://www.lesleycordero.comhttps://twitter.com/clesleycodehttps://github.com/clesleycodehttps://www.linkedin.com/in/lesleycorderoVideoshttps://www.alex-hidalgo.comhttps://www.honeycomb.io/blog/most-important-developer-productivity-metric-build-timesDESCRIPTIONLiz and Lesley explore the evolution of platform engineering from its DevOps and SRE roots. They discuss the challenges of building effective developer platforms, the importance of psychological safety and evidence-based prioritization, the complexities of open source sustainability, and the delicate balance between centralized platform teams and developer autonomy.The conversation covers practical insights on documentation automation, onboarding strategies, the manager-engineer career pendulum, and why treating platform work as a service rather than a mandate is crucial for organizational success.RECOMMENDED BOOKSAdkins, Beyer, Blankinship, Lewandowski, Oprea & Stubblefield • Building Secure and Reliable Systems • https://amzn.to/4n0bjaeCharity Majors, Liz Fong-Jones & George Miranda • Observability Engineering • https://amzn.to/38scbmaBeyer, Murphy, Rensin, Kawahara & Thorne • The Site Reliability Workbook • https://amzn.to/3IwsiOlKelly Shortridge & Aaron Rinehart • Security Chaos Engineering • https://www.verica.io/sce-bookNoInspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
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Infrastructure as Code • Kief Morris & Abby Bangser
This interview was recorded for the GOTO Book Club.http://gotopia.tech/bookclubRead the full transcription of the interview here:https://gotopia.tech/episodes/385Kief Morris - Author of "Infrastructure as Code" & Distinguished Engineer at ThoughtworksAbby Bangser - Principal Engineer at Syntasso & Team Topologies AdvocateRESOURCESKiefhttps://bsky.app/profile/kief.comhttps://twitter.com/kiefhttps://github.com/kiefhttps://www.linkedin.com/in/kiefmorrishttps://kief.comAbbyhttps://bsky.app/profile/abangser.bsky.socialhttps://twitter.com/a_bangserhttps://github.com/abangserhttps://www.linkedin.com/in/abbybangserhttps://www.syntasso.io/members-area/abby/profileLinkshttps://infrastructure-as-code.comDESCRIPTIONAbby Bangser (Principal Engineer at Syntasso) speaks with Kief Morris (Distinguished Engineer at Thoughtworks consultant and Author of "Infrastructure as Code") about the evolution of infrastructure as code over the past decade. They discuss how the field has grown from simple server configuration management to complex cloud architectures, the challenges of current tooling, and emerging solutions like System Initiative.The conversation explores the importance of abstraction layers, the application of software development principles to infrastructure, and how AI might transform the field. They emphasize that infrastructure decisions must align with business needs rather than being treated as generic plumbing, highlighting the ongoing need for platform engineering and developer experience considerations.RECOMMENDED BOOKSKief Morris • Infrastructure as Code • https://amzn.to/4e6EBQcMatthew Skelton & Manuel Pais • Team Topologies • http://amzn.to/3sVLyLQDave Thomas • simplicity • https://amzn.to/43FghBJDave Thomas & Andy Inspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
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Tech Leadership Challenges: Communication & AI at Financial Times • Alice Bartlett & Charles Humble
This interview was recorded for GOTO Unscripted.https://gotopia.techRead the full transcription of this interview here:https://gotopia.tech/articles/382Alice Bartlett - Tech Director for Customer Products at Financial TimesCharles Humble - Freelance Techie, Podcaster, Editor, Author & ConsultantRESOURCESAlicehttps://x.com/alicebartletthttps://github.com/alicebartletthttps://www.linkedin.com/in/alicebartletthttps://medium.com/@alice.bartletthttps://alicebartlett.co.ukCharleshttps://bsky.app/profile/charleshumble.bsky.socialhttps://linkedin.com/in/charleshumblehttps://mastodon.social/@charleshumblehttps://conissaunce.comLinkshttps://blog.container-solutions.com/wtf-happens-to-psychological-safetyDESCRIPTIONAlice Bartlett, Tech Director at the Financial Times, discusses her journey from principal engineer to leading a 70-person team responsible for https://www.ft.com and mobile apps. She shares insights on managing editorial stakeholders, balancing technical debt with business priorities, leading difficult conversations, and navigating the challenges of AI in software development.The conversation with Charles Humble covers her approach to architectural challenges, communication strategies, and the evolving role of technology leadership in modern media organizations.RECOMMENDED BOOKSSimon Wardley • Wardley Maps • https://amzn.to/45U8UprSimon Wardley • Wardley Mapping, The Knowledge • https://amzn.to/3XQEeDuSun Tzu • The Art of War • https://amzn.to/2BqDehaMark Craddock • Wardley Mapping Doctrine • https://amzn.to/4b3jRYbSusanne Kaiser • Adaptive Systems With Domain-Driven Design, Wardley Mapping & Team Topologies • https://amzn.to/3XTmNCcDInspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
The GOTO podcast seeks out the brightest and boldest ideas from language creators and the world's leading experts in software development in the form of interviews and conference talks. Tune in to get the inspiration you need to bring in new technologies or gain extra evidence to support your software development plan.
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