Fixable

What gets in the way of good communication? In this special Quick Fixes episode, Anne and Frances are joined by Matt Abrahams, Stanford lecturer and bestselling author of Think Faster, Talk Smarter, to answer questions from listeners about how to communicate effectively. One listener struggles giving feedback to their elders, and another has a hard time speaking from the heart. A third listener finds themself getting defensive when asked questions, and the last caller wants to learn to speak like a leader without using empty jargon.

Featured guest
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When you mess up, a sincere apology can make all the difference. But making things right takes more than a simple “I’m sorry.” In this episode, Adam takes us from the pre-kindergarten classroom to Formula One’s race track to investigate what it takes to make amends, right wrongs, and repair relationships.

Guests: pre-K teacher Kath Konecky; management professor Beth Polin; Formula One executive Mark Gallagher.
For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Communication is a performance, and if you want to land it, you need to approach it like a performer. In the second part of this essential Toolkit segment, Anne and Frances break down their “deeply/simply” communication framework, share practical advice on how to take control of your presence as a speaker, and make a persuasive case for practicing in low-stakes environments. Frances also shares a surprising piece of style advice.

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Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok
For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast
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We’ve all heard that actions speak louder than words—but the words you choose can have a profound impact on the actions of the people around you. In the first part of this essential Toolkit segment, Anne and Frances break down the learnable skills that everyone can use to communicate more confidently and effectively. They share practical ways to help others avoid embarrassment, get on the same “frequency" with your conversation partners, and deliver comments that are clear, concise, and persuasive.

Connect with the team
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Watch Fixable videos on youtube.com/@TEDAudioCollective
Visit Anne and Frances’ website
Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok
For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast
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Giving and receiving feedback is an important part of any job or relationship—but it can be tricky to get it right. This season, Anne and Frances are introducing a new segment called Toolkit: a practical guide to ideas, tools, and frameworks that can help you reach your goals at work and beyond. In this episode, they break down the different kinds of workplace feedback and share common pitfalls that can keep you and your colleagues from reaching your full potential. They also offer actionable tips for delivering both praise and critique, along with advice for what to do with criticism that falls short of constructive.

Connect with the team
Follow Anne on Instagram and LinkedIn
Follow Frances on Instagram and LinkedIn
Watch Fixable videos on youtube.com/@TEDAudioCollective
Visit Anne and Frances’ website
Have a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253
Follow TED on X, Instagram, Facebook, LinkedIn, and TikTok
For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Learn more about our flagship conference happening this April at attend.ted.com/podcast
Hosted on Acast. See acast.com/privacy for more information.