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The CMO Whisperer

Steve Olenski
The CMO Whisperer
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  • Lead with Heart, Scale with AI: Bruce Hershey on Modern Marketing
    My guest this week is making his second appearance on the CMO Whisperer podcast, and for good reason. He’s a CMO who’s helped Fortune 500 companies, startups, and even a scratch-made pizza shop break through the noise. He’s driven $350 million in revenue from one campaign. He’s sparked 45% growth in online grocery and built brands that lead with meaning and scale with precision. With over 25 years in the game, Bruce Hershey isn’t just a marketer—he’s a builder, a breaker, and someone who’s redefining what it means to be a CMO. Bruce brings a rare mix of creative courage and operational discipline. But more than that, to me personally, he’s a friend and a mentor—someone I continue to learn from every time we talk, including right now. He’s back to share what’s working, what’s next, and how we lead with heart in an algorithmic world. And while he’s never one to brag, let’s just say any company looking to level up should be paying close attention—because Bruce is more than ready for whatever’s next. And it’s going to be big. 
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  • MARKETING ONLY MATTERS WHEN IT WORKS
    My guest this week is someone whose career path may not be linear, but it's been anything but boring.  Jason Chebib started out in some of London’s top ad agencies, including Ogilvy, Publicis, J. Walter Thompson, and BBDO, where he worked alongside CMOs and future CMOs at brands like Shell, Unilever, Dyson, Mars, and Ford. Then came a pivot—from creating campaigns to teaching the science behind them. Jason traveled the world, training the next generation of marketers in what actually works when it comes to growing brands. Eventually, he jumped back into the deep end—this time client-side at Diageo. First in Amsterdam, working on global strategy for Johnnie Walker, and then in New York as Head of Planning for Diageo North America, where he shaped the future of brands like Smirnoff, Baileys, Guinness, and Captain Morgan. Now fully rooted in the U.S., Jason has worn many hats—from advising agencies to serving as Committee Chair of Agency Relations at the ANA and Co-Chair of the Marketing Society in New York. He brings the kind of perspective that only comes from being deep in the trenches: agency, client, strategy, research, and education. And while he's not one to chase titles, let's just say his next chapter is wide open—and any brand would be lucky to have him. I am proud to call him my friend, my confidant, my mentor: Jason Chebib. 
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  • From Data to Trust: Tory Pachis on Mastering CRM
    My guest this week is Tory Pachis, CMO of Amica Mutual Insurance Company, based in Lincoln, Rhode Island. Tory is a seasoned insurance executive with nearly 25 years of industry experience. At Amica, he oversees five core areas within the marketing department: marketing, data science, media and platform, branding and communications, operations and project management, and digital experience. He joined the company in 2020 as Vice President of Marketing and has since led a brand renaissance. That includes bringing on a new advertising agency of record and refreshing Amica’s logo and brand platform. Tory has also pushed the brand to pursue larger and more impactful opportunities to build name recognition. A couple of standout examples include the now-infamous Boston Celtics jersey patch — recognizable to any sports fan — and the naming rights to Providence’s 13,000-seat arena, now known as the Amica Mutual Pavilion. He holds a BA in Journalism and an MA in Marketing Communications from the University of Connecticut. Outside of work, Tory enjoys time with his wife, Stacy, and their four children: Sophia, Christian, Jayden, and Rosie. You’ll often find him coaching his kids’ basketball games or serving the community through his work with Foster Forward, a nonprofit that empowers lives impacted by foster care. 
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  • Think Human in the Age of AI with Doug Zarkin
    My guest this week is Doug Zarkin, a transformative leader in branding and marketing, known for his quick-thinking, human approach. His career highlights are many, including co-founding breakthrough advertising, youth entertainment, and lifestyle marketing campaigns; leading the successful launch of Avon’s mark. brand; and elevating Victoria’s Secret PINK into a national powerhouse. He also played a key role in driving brand transformations at Kenwood and Pro Vision. Doug is currently serving as Chief Brand Officer at NPC Brands, overseeing multiple companies. His achievements are detailed in his incredibly insightful book Moving Your Brand Out of the Friend Zone, available on Amazon and other major retailers. You can learn more about Doug and his work at dougzarkin.com. And one final career highlight, Doug, that I’m going to add to your bio: you're the very first guest on CMO Whisperer. 
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  • From Cultural Roots to Creative Futures: Lessons with Daniel Cherry
    My guest this week is an award-winning marketer, business executive, strategist, and brand innovator. Daniel Cherry III has extensive experience across sports, CPG, lifestyle, music and entertainment, and luxury consumer categories. He’s had a storied career working with some of the world’s most iconic brands, including DC Comics, Activision Blizzard Esports, the New Jersey Devils, the New York Cosmos, and now Adidas.His work has earned numerous awards and recognitions, including a Grammy nomination—we’ve got to get into that—a spot on Sports Business Journal's Top 40 Under 40, the Adweek Vanguard Award, and several Effies for advertising effectiveness. Daniel is also a graduate of the University of Pennsylvania, a husband, and a proud father of two amazing daughters. 
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Su The CMO Whisperer

The CMO Whisperer, hosted by former Forbes writer Steve Olenski, is dedicated to those who keep it real in AND out of the world of marketing. From others in the C-suite to agency leaders to editors of publications to athletes to entertainsers and on and on, this show is for them and about them.
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