How to create a team culture to thrive! With Katrina Johnson (New Sky Consulting) (S2 E22)
In this episode of the Profitable Franchisees podcast, hostTracey Leak speaks with Katrina Johnson from New Sky Consulting about the importance of creating a thriving team culture within franchises. They discuss the definition of culture, the significance of values, and the role of trustedleadership in fostering a positive work environment. Katrina introduces her culture matrix, which helps business owners assess their current team dynamics and identify areas for improvement. The conversation emphasizes the need forstructured systems to support team culture and the importance of onboarding new team members effectively. Overall, the episode provides actionable insights forfranchisees looking to enhance their business culture and team performance. To contact Katrina: https://newskyconsulting.com.au/ For more info from Tracey: www.traceyleak.com Chapters00:00 Introduction to Team Culture in Franchising03:07 Defining Culture for Small Business Owners06:06 The Importance of Connection and Structure09:04 Navigating the Culture Matrix12:03 Steps to Improve Team Culture14:54 The Role of Leadership in Culture18:01 Family vs. Team Dynamics21:01 Establishing and Living Values23:54 Inducting New Team Members into Culture27:05 Common Mistakes in Building Culture30:06 Conclusion and Key Takeaways TakeawaysCulture is how we show up for ourselves and each other.Your culture as a leader is designed and needs clarity.Blissful ignorance can lead to risks if structure is absent.Toxic chaos is the worst environment for a team.Values must translate to behaviors, not just words on awall.Induction should include values and the 'why' behind thebusiness.Trusted leadership is crucial for team success.Relinquishing control is a challenge for many leaders.Onboarding should foster connection and understanding ofculture.Regularly revisit and protect your established culture. #franchise #franchising #franchisee #podcast #teamculture#culture #leadership #HR
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37:03
The Role of Leadership in Franchise Success (S2 E21)
In this episode of the Profitable Franchisees Podcast, Tracey Leak discusses the critical role of leadership in franchise success. She emphasizes that leadership is not merely a title but a set of skills and behaviours that must be demonstrated. Tracey explores the importance of making tough decisions, developing a personal leadership style, and encouragingleadership qualities in others. She also highlights the inevitability of mistakes in leadership and the importance of learning from them to foster growth and profitability in franchise operations. For more information: www.traceyleak.com Chapters00:00 Understanding Leadership Beyond Titles02:30 The Importance of Leadership Skills07:07 Calmness and Decision-Making in Leadership09:24 Identifying Leadership Traits12:25 Developing Your Leadership Style14:58 Learning from Mistakes as a Leader TakeawaysLeadership is not just about having a title; it's aboutdemonstrating skills.Unofficial leaders can emerge in teams, and it's crucial tobe the recognized leader.Even solo operators have a leadership role within theirfranchise group.Leadership can be learned through observation andexperience.Making tough decisions is a key trait of effective leaders.Being calm under pressure is essential for good leadership.Understanding your own leadership style is important forgrowth.Leaders should encourage leadership qualities in theirteams.Mistakes are part of leadership; what matters is how yourespond to them.Successful franchisees often have a well-defined leadershipstyle. #leadership #franchisesuccess #franchise #franchisee#leadershipskills #developingleaders #leadershipstyle #franchiseeprofitability
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17:54
Why is goal setting keeping you stuck? with Cindy Koehler (Mind Garage) (S2 E20)
On this episode of the Profitable Franchisees Podcast, Tracey interviews Cindy Koehler about why goal setting is keeping you stuck.Cindy takes the time to explain how we see ourselves in the present moment and how this doesn't actually help us to move into the person who is achieving the goals we have set - how our minds can hold us back.With the science behind why this happens along with practical strategies, Cindy helps us navigate our on actions, behaviours and thoughts so that we can start setting goals and achieving them without things like self sabotage and imposter syndrome.To contact Cindy: www.mindgarage.com.auFree Resources from Cindy:Manifest YOU - https://www.dropbox.com/scl/fi/7vea4ulz0tdpirpji8gfm/Manifest-YOU-Morning-Meditation-Theory.wav?rlkey=i38xm5for542xjt8iqiwfc6kn&dl=0 Morning Meditation to Release the Old - https://www.dropbox.com/scl/fi/bhft2xqpa1tvelc2lvqmp/Morning-Meditation-2-Release-the-Old-Theory.wav?rlkey=eoy94j77qme57nx7393piqpfx&dl=0 For more information from Tracey:www.traceyleak.com#franchise #franchisee #franchising #goalsetting #mindset #businesssuccess
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34:50
Mastering Time Management for Franchisees (S2 E19)
In this episode of the Profitable Franchisees podcast, TraceyLeak discusses the intricacies of time management, emphasizing that while time itself cannot be managed, how we utilize it can be. She introduces various strategies for effective time management, including prioritization, delegation, and the creation of a 'not negotiable hour' to focus on important tasks without interruptions. Tracey also highlights the importance of understanding one's 'why' in business to guide decision-making and maintain focus on what truly matters. For more information: www.traceyleak.com Chapters00:00 Understanding Time Management02:47 Prioritization and Productivity05:42 Delegation vs. Abdication09:03 Procrastination and Its Causes11:46 Getting Organized for Success15:05 Defining Your 'Why'17:57 Time Management Strategies24:08 Implementing Not Negotiable Time27:01 Creating Effective To-Do Lists TakeawaysYou can't manage time, only how you use it.Time management is about personal management.Finding the right strategy for time management is key.Prioritization is essential for effective time management.Busy work is not the same as productive work.Delegation requires clear instructions and expectations.Understanding your 'why' helps in prioritizing tasks.Creating a structured schedule can enhance productivity.A 'not negotiable hour' can significantly improve focus.Regularly reviewing and adjusting your strategies isimportant. #timemangement #franchise #franchisor #franchisee#productivity #podcast #franchiseesuccess #worklifebalance
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30:33
Working with the Younger Generations with Daniel Mesiti (Boost Juice) (S2 E18 )
In this episode of the Profitable Franchisees podcast, hostTracey Leak chats with Daniel Mesiti, a seasoned franchisee from Boost Juice, to discuss the intricacies of working with younger generations in the workforce. They explore practical strategies for hiring, inducting, and leading young employees, emphasizing the importance of treating them as individualsrather than stereotypes. Daniel shares insights on building a positive work culture, the significance of effective leadership, and the long-term impact of early employment experiences on young people's lives. The conversation highlightsthe need for ongoing learning, setting clear expectations, and fostering personal connections to enhance employee engagement and retention. To contact Daniel: https://www.linkedin.com/in/daniel-mesiti/Chapters00:00 Introduction to Generational Dynamics in Franchising03:00 Dan's Journey with Boost Juice05:50 Understanding the Younger Generation08:44 Hiring Young Team Members11:47 The Importance of Induction14:46 Leadership Qualities Over Generational Labels17:59 Profitability and Hiring Younger Staff23:03 Building a Productive Team: The Importance ofContinuity24:17 Understanding Employee Motivation: Aligning Goals26:39 Coaching and Development: Nurturing Young Talent31:39 Creating a Positive Work Environment: Leadership andFun35:00 Impactful Stories: The Long-Term Influence of FirstJobs40:44 Advice for Franchisees: Investing in Personal Growth Takeaways It's essential to treat employees as individuals, not justby their generational labels.Hiring young talent requires a focus on attitude and valuesrather than just experience.Induction processes are crucial for setting expectations &ensuring employee success.Building a positive work culture is vital for employeemotivation and retention.Leaders should engage with their teams regularly to maintainrapport and connection.Understanding the reasons behind employees' motivations canenhance productivity.Effective leadership involves coaching & guidingemployees through their development.Setting clear boundaries and expectations helps youngemployees thrive.Investing in personal growth and learning is key to businesssuccess.Creating a supportive environment can lead to long-termemployee loyalty and growth. For more information: www.traceyleak.com #franchisee #franchise #franchisor #generationaldynamics#leadership #hiring #employeeretention #workplaceculture #induction #youngtalent #profitability #training
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