

07: Risk management
14/01/2020 | 8 min
Risk management

06: The really right way to close a problem ticket
14/01/2020 | 4 min
The really right way to close a problem ticket

05: Release management vs. Deploy management
14/01/2020 | 2 min
Release management vs. Deploy management

04: Incidents and requests...Not the same!
14/01/2020 | 3 min
Incidents and requests...Not the same!

03: New features in the latest ITIL 4 release
14/01/2020 | 2 min
New features in the latest ITIL 4 release